Question 1

What is Camyvera?

Accepted Answer

Camyvera is a social platform where you can discover people, connect through live audio and video calls, chat in real time, and share content. It's social media built for real conversations.

Question 2

How do I start a call?

Accepted Answer

Browse profiles to find someone you want to connect with. If they're online, tap "Call Now" to start a live audio or video call instantly.

Question 3

Is Camyvera free to use?

Accepted Answer

Creating an account and browsing profiles is free. Calls with mavens are billed at their listed per-minute rate. You can add funds to your account anytime.

Question 4

What payment methods do you accept?

Accepted Answer

We accept all major credit cards (Visa, MasterCard, American Express, Discover). You can add funds to your account or set up auto-recharge for convenience.

Question 5

How do calls work?

Accepted Answer

Browse live profiles, pick someone you want to talk to, and tap Call. You can choose audio or video. Billing starts when they pick up at their listed rate.

Question 6

How do I add funds?

Accepted Answer

Go to your Dashboard and tap "Add Funds". You can add any amount starting from $5. We also offer auto-recharge so you never run out mid-call.

Question 7

Can I chat without calling?

Accepted Answer

Yes! You can send messages, share images, and documents through our encrypted chat. Start a conversation from any profile.

Question 8

Can I get a refund?

Accepted Answer

We offer a satisfaction guarantee. If you're not satisfied with your first 2 minutes of a call, contact our support team for a refund.

Question 9

How do I become a maven?

Accepted Answer

Apply through the "Become a Maven" page. Fill out your profile with your interests, skills, and set your per-minute rate. Once approved, you're live and ready to connect.

Question 10

How do I earn money?

Accepted Answer

You earn money every time someone calls you. You keep 80% of your per-minute rate. Earnings are tracked in your dashboard and paid out to your connected account.

Question 11

How do I set my availability?

Accepted Answer

Tap your profile picture or use the status toggle in your dashboard. Set yourself as Online, Busy, or Offline. Only online mavens receive call requests.

Question 12

Can I block someone?

Accepted Answer

Yes. During a call or chat, tap the menu and select "Block User". You can manage blocked users from Settings. Blocked users cannot contact you or see your online status.

Question 13

I'm having audio/video issues during calls

Accepted Answer

Check your internet connection and make sure your browser has permission to use your microphone and camera. We recommend Chrome or Firefox for the best experience.

Question 14

The app isn't loading properly

Accepted Answer

Try clearing your browser cache and cookies, or use an incognito/private window. On mobile, try closing and reopening the app.

Question 15

How do I reset my password?

Accepted Answer

Tap "Forgot Password" on the login screen, or go to Settings > Change Password if you're already logged in.

Question 16

How do I delete my account?

Accepted Answer

Go to Settings > Delete Account. This will permanently remove your profile, messages, and call history. This action cannot be undone.

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