Privacy Policy
Your privacy matters to us. Learn how Camyvera collects, uses, and protects your personal information.
Last updated: February 22, 2026
Our Commitment to Your Privacy
At Camyvera, we are committed to protecting your personal information and your right to privacy. This Privacy Policy explains what information we collect, how we use it, your rights regarding that information, and how we ensure your data remains secure while you connect with industry experts on our platform.
Subscription & Billing Information
When you purchase our auto-renewable subscription (Pro Plan – Monthly, $49.99 USD billed every month), we collect transaction details from Apple to activate your benefits, confirm billing status, and provide customer support.
- Apple provides us a transaction identifier, masked billing country, and subscription status updates—no full payment card data is shared with Camyvera.
- We store subscription status, renewal dates, and Apple’s transaction identifiers to keep your access active and notify you of upcoming renewals.
- You can manage or cancel the subscription any time in Settings → [Your Name] → Subscriptions; cancellation takes effect at the end of the current period.
- Support inquiries about billing can be directed to [email protected].
Information We Collect
Personal Information
- •Full name and profile information
- •Email address and phone number
- •Professional credentials and expertise areas
- •Payment and billing information
Usage Data
- •Call duration and frequency
- •Platform interaction patterns
- •Device and browser information
- •Location data (when permitted)
How We Use Your Information
Platform Services
Facilitate secure audio/video calls between questers and experts
Payment Processing
Process payments, payouts, and maintain financial records
Service Improvement
Analyze usage patterns to enhance platform functionality
Additional Uses
- ✓Account management and authentication
- ✓Customer support and communication
- ✓Security monitoring and fraud prevention
- ✓Legal compliance and dispute resolution
- ✓Marketing communications (with consent)
- ✓Platform analytics and performance optimization
Information Sharing and Disclosure
We never sell your personal information.
Your data is only shared in specific circumstances outlined below.
Trusted Service Providers
We share data with vetted third-party services:
- • Stripe: Payment processing and financial transactions
- • Firebase: User authentication and data storage
- • WebRTC (Self-Hosted): Video and audio calling via our own signaling and TURN servers with Cloudflare
- • Analytics providers: Platform performance and usage insights
Legal Requirements
We may disclose information when required by law, court order, or to protect our rights and users' safety.
Business Transfers
In the event of a merger, acquisition, or sale, your information may be transferred as part of the business assets.
Cookies and Tracking Technologies
What We Use
- •Essential cookies for platform functionality
- •Analytics cookies to understand usage patterns
- •Performance cookies to optimize user experience
- •Security cookies to protect against fraud
Your Control
You can manage cookie preferences through your browser settings. However, disabling certain cookies may limit platform functionality.
Tip: Most browsers allow you to view, delete, and control cookies in their settings menu.
Data Security and Protection
Security Measures
End-to-end encryption
All communications are encrypted in transit and at rest
Regular security audits
Third-party security assessments and vulnerability testing
Access controls
Strict employee access limits and authentication requirements
Important Notice
No method of transmission is 100% secure.
While we implement industry-standard security measures, we cannot guarantee absolute security. We encourage users to use strong passwords and enable two-factor authentication when available.
Data Breach Protocol
In the unlikely event of a data breach, we will notify affected users within 72 hours and take immediate action to secure the platform and protect user data.
Your Privacy Rights
Your Rights Include:
Access Your Data
Request a copy of all personal information we have about you
Correct Information
Update or correct any inaccurate personal information
Delete Your Data
Request deletion of your personal information (subject to legal requirements)
Data Portability
Receive your data in a structured, machine-readable format
How to Exercise Your Rights
To exercise any of these rights, contact us at:
Email: [email protected]
Settings: Account settings > Privacy controls
We will respond to your request within 30 days of verification.
Data Retention and International Transfers
Data Retention
We retain your personal information only as long as necessary for:
- • Providing our services to you
- • Complying with legal obligations
- • Resolving disputes and enforcing agreements
- • Tax reporting requirements (up to 7 years for financial data)
Account deletion: When you deactivate your account, we will delete or anonymize your personal information within 30 days, except where required by law.
International Transfers
Your information may be processed in countries other than your own. We ensure appropriate safeguards are in place:
- • EU Standard Contractual Clauses
- • Adequacy decisions by relevant authorities
- • Approved certification schemes
- • Other lawful transfer mechanisms
Primary locations: United States, European Union, and other jurisdictions with adequate privacy protections.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors.
How We Notify You
- •Email notification to registered users
- •In-platform notifications
- •Updated "Last modified" date
- •Prominent notice on our website
Material Changes
For significant changes affecting your rights, we will:
- • Provide 30 days advance notice
- • Explain the nature of changes
- • Allow you to review before they take effect
- • Offer options to modify your consent if needed
Contact Us
Questions About This Policy?
We're here to help you understand how we protect your privacy. Don't hesitate to reach out with any questions or concerns.
Privacy Officer
Address
Camyvera LLC
North Carolina, United States
Response Timeline
We respond within 24 hours during business days
Data access, correction, or deletion requests within 30 days
Immediate response for security-related privacy issues